FAQs

  • What is a Mobile Veterinary Service?

    A vet comes to your home to examine and treat your pet, this avoids a clinic trip and lets the vet assess your pet in a familiar setting.

  • What areas do you serve?

    Gentle Vet Care is based out of Wyndham Vale, and serves nearby suburbs in Melbourne's West.

    Check if your suburb is in our service area
  • Why a mobile vet instead of a clinic?

    Less travel means less stress for your pets, leading to better assessment in their usual environment, easier for homes with multiple pets, and more flexible scheduling.

  • What services do you offer?

    We provide a wide range of veterinary services. Common services include check-ups, vaccinations, mobility assessments, parasite prevention, microchipping, dental checks and much more.

    Take a look at our list of services here
  • What are the limitations of a mobile vet?

    A mobile vet is unable to provide more complicated veterinary procedures such as surgery, any procedure involving anesthesia, x-rays and diagnostic imaging, hospitalisation and after-hours emergency.

  • Can you provide emergency care?

    We do not provide emergency care. Emergencies typically require 24/7 hospitals with surgical and ICU capabilities. If your pet requires emergency care, please bring them to the nearest emergency vet hospital.

    For urgent but non-emergency enquiries during business hours, send Dr Winnie a message and she'll respond as quickly as she can.